AAFES customers warned of pricing error at Esso gas stations

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U.S. Army
From Stripes.com
U.S. Army

AAFES customers warned of pricing error at Esso gas stations

by: Stars and Stripes | .
Stars and Stripes | .
published: October 25, 2014

A system error that was incorrectly charging customers for fuel at off-post Esso stations has been fixed, according to the Army and Air Force Exchange Service.

The error had resulted in customers’ being charged the per-gallon price for each liter of fuel — roughly 3.89 times what they should be paying, AAFES said. It asked customers to avoid using off-base ESSO stations to refuel and to use only on-base facilities.

The system is now corrected for use on and off base.

For refunds, customers can take their receipts to their nearest AAFES customer-service desk or AAFES gas station, or they scan their receipts and email them to wagnerr@aafes.com or walkertimot@aafes.com.

news@stripes.com

Tags: News, Base Info
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