Amazon fixes glitch that kept Korea-based servicemembers from placing orders
SEOUL, South Korea — Most servicemembers can again place orders with Amazon after the online retailer’s website blocked some shoppers from completing their purchases for several days.
With the holidays fast approaching, U.S. soldiers and others who use the military postal system in South Korea were shocked to find themselves unable to order from Amazon.com.
The problem was limited to certain zip codes and appeared to mainly affect South Korea, although problems also were reported in Italy.
Servicemembers quickly formed a Facebook group to share information and coordinate their response. Many reached out to Amazon’s customer service department only to be told repeatedly about the company’s shipping policy and restricted items.
But the online retailer was listening, and the problem was fixed for most on Sunday afternoon.
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