Tricare customers have 'increasing dissatisfaction,' skip treatment because of costs, survey says
Military families are growing more dissatisfied with their Tricare medical insurance, according to a survey recently released by the Military Officers Association of America.
The survey of more than 8,500 Tricare beneficiaries “shows increasing dissatisfaction across all categories, including provider choice, access to providers, and especially among medication costs,” according to MOAA, a nonprofit advocacy group that lobbies Congress on behalf of servicemembers and their families.
Spouses of enlisted troops using Tricare plans were more likely than all others to cancel or postpone treatment out of cost concerns, according to the survey. Overall, half of those using “Tricare Select” said they were satisfied and 28 percent reported being dissatisfied.
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