Okinawa Exchange’s Extended Holiday Return Policy Offers Convenience, Peace of Mind

by Kaura Peres

Kadena AB – To give extra convenience to military shoppers this holiday season, the Army & Air Force Exchange Service is extending its return policy for items purchased between Nov. 1 and Dec. 24.

The Exchange’s standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt.  The holiday return/exchange policy extends these terms through Jan. 31, 2017.

“Sometimes, a gift can miss the mark,” said Kadena Main Exchange Store Manager, Ann Yi. “The Exchange’s extended return policy goes the extra mile, making it even easier for military personnel and their families to give—and receive—the perfect gifts this year.”

Shoppers can return items purchased through at your local Exchange.  For more information about the extended refund policy, shoppers can visit Exchange customer service.

Exchange Makes Dreams Come True With Third-Annual Your Holiday Bill Is On Us Sweepstakes

Okinawa – The Army & Air Force Exchange Service is putting some jingle back in military shoppers’ pockets by picking up the tab on their MILITARY STAR card with the third-annual Your Holiday Bill Is On Us sweepstakes.  

From Nov. 1 through Dec. 31, shoppers will be automatically entered in the worldwide sweepstakes each time they use their MILITARY STAR card to pay for purchases at any Army or Air Force Exchange location or on Each transaction counts as one entry.

Three grand-prize winners will have their MILITARY STAR card bill paid in full up to $8,200, with a minimum prize of $2,500. Ten second-prize winners will be awarded a $1,000 credit on their MILITARY STAR card statement, while 25 third-place winners will receive a $500 credit. Winners with a balance less than their prize amount will receive a credit on their account.

“Real heroes win this sweepstakes,” said Store Manager, Ann Yi. “For the third year in a row, the Exchange is changing lives with just a swipe of a MILITARY STAR card. It’d be a thrill for a Kadena Main Store shopper to have their holiday bill paid in full this season.”

Last year’s sweepstakes made dreams come true for three grand-prize winners – a Vietnam veteran, a disabled retired Air Force master sergeant and a Texas Army National Guardsman. All three used their MILITARY STAR card to buy gifts during the holiday season, and, as grand-prize winners, all had their balances paid in full.

“Winning this prize means my family will be better prepared when I deploy to Kuwait next year,” Texas Army National Guard Sgt. Clayton Anders said during his grand-prize presentation earlier this year. “The money I’d allotted to pay this bill can now go toward other things, which will help my family.”

Winners of the Your Holiday Bill Is On Us sweepstakes will be randomly selected and announced on or about Jan. 30.

Okinawa Exchange Announces 2016 Toyland Toy Book Featuring ‘Military Brat-Approved’ Toys

Okinawa – The Army & Air Force Exchange Service will help military kids hone in on the perfect holiday gift idea to find at your local Okinawa Exchange when its 2016 Toyland toy book is released Oct. 21 in the continental United States and Nov. 4 elsewhere.

Stocked with the hottest fall toys for boys and girls of all ages, the Toyland toy book features a special assortment of toys tested by real military children, identifiable by the Military Brat-Approved logo, including products from Disney, Hasbro, Barbie, Lego, Nerf, Little Tikes, Fisher-Price, Mattel and Huffy.

“The Military Brat Approved program is just another example of the Exchange’s efforts to serve the unique needs of the greatest customers in the world,” said Kadena Main Store Manager, Ann Yi. “We want to make sure that the holidays—or any gift-giving occasion—leaves a smile on the faces of our guests’ military brats.”

The toy book’s cover will feature a caricature of Alexander Johnson, who won a $500 Exchange gift card for winning the Exchange’s 2016 Toyland sweepstakes. Johnson was selected from nearly 200 young Exchange shoppers worldwide who submitted in 10 words or less what it means to them to be a military brat. His entry read, “What it means to be a Military Brat.....It means coming home to a hero every day!!!”

The Exchange is also offering fee-free layaway through Dec. 24 to help parents keep their military brats’ gifts away from prying eyes before the holidays. For information on fee-free layaway, contact your local Exchange’s customer service desk.

Shoppers can also visit to browse the season’s hottest toys. Online purchases of $49 ship for free when paying with a MILITARY STAR® card.

From Oct. 28-Nov. 10, Okinawa Exchange Shoppers Save 15 Percent Off First-Day Purchases With a New MILITARY STAR Card

Kadena AB – Military shoppers at the Okinawa Exchange can get a jump on their holiday shopping with an extra discount on first-day purchases with a new MILITARY STAR card through the Army & Air Force Exchange Service.
Guests who use a new card for the first time from Oct. 28 to Nov. 10 will receive a 15 percent discount on all purchases instead of the standard 10 percent discount that is regularly offered.

The discount is valid in-store at your local Okinawa Exchange facilities and online at and can be combined with other promotions. The discount will appear as a credit on shoppers’ first billing statements.

Each time cardholders make a purchase with their MILITARY STAR card, they earn points as part of a rewards program. Cardholders earn two points for every $1 spent in Exchange stores, food courts, mall vendors and on Shoppers automatically receive a $20 MILITARY STAR Rewards Card for every 2,000 points earned. The card can be redeemed anywhere Exchange gift cards are accepted.

Other benefits of the card include:

• Competitive interest rate of 10.49 percent – an industry-leading interest rate.
• No annual, late or over-limit fees.
• 10 percent off Exchange food court purchases.
• 5-cents-per-gallon savings at Exchange gas stations.
• Free standard shipping at

To apply for a MILITARY STAR card, authorized shoppers can visit your local Okinawa Exchange or log on to

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