Pizza Hut Korea adding Robot Server for two weeks

by Busan Haps Magazine
Stripes Korea
A Pizza Hut outlet in South Korea is adding a new member to their staff – a robot that serves food to customers.
 
The robot waiter, named “Dilly Plate” will serve diners pizzas in a test run that began earlier this week and will run for two weeks in  Mok-dong, western Seoul.
 
Dilly, who can handle up to 22 kilograms of food at a time, is the brainchild of the Woowa Brothers startup, the group behind food delivery app Baedal Minjok.
 
While Pizza Hut has named it “Dilly,” the robot’s real name is “Penny,” a self-driving dish busser created by Silicon Valley startup Bear Robotics, which was co-founded by John Ha, a former Google engineer originally from Korea.
 
The robot servers can carry orders to tables or bring used plates back and forth to the kitchen once the floor plan is programmed into their operating systems.
 
This is not the first non-human staff member at Pizza Hut – Japan’s Pepper robot worked a two-weekend stint at an outlet in Singapore in March.
 
At the time CNET editor Aloysius wrote about how he didn’t particularly enjoy his experience with it, saying that the ordering process was too tedious.
 
Let’s hope Dilly performs better.
 
“We will actively adopt new technologies to satisfy both our employees and customers and make various attempts in line with food tech development,” Cho Yoon-sang, Pizza Hut Korea’s Chief Marketing Officer, said in a statement.
 
Pizza Hut opened it first outlet in Seoul in 1985, and has since expanded to 324 locations in South Korea.

 

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