‘I will be a customer for Life:” Maskery honored for decades of service to Air Force, Nation

Col. Scott Maskery, AAFES Pacific Region commander and Sgt. Maj. Jermaine Thomas, former AAFES Pacific Region’s senior enlisted advisor, received a main store operations briefing and thanked the Osan Exchange team for providing exceptional service to the Service Members and their families who are stationed in the Republic of Korea during their site-visit in October 2019. (U.S. Army Photo by Sgt. 1st Class Luke Graziani)
Col. Scott Maskery, AAFES Pacific Region commander and Sgt. Maj. Jermaine Thomas, former AAFES Pacific Region’s senior enlisted advisor, received a main store operations briefing and thanked the Osan Exchange team for providing exceptional service to the Service Members and their families who are stationed in the Republic of Korea during their site-visit in October 2019. (U.S. Army Photo by Sgt. 1st Class Luke Graziani)

‘I will be a customer for Life:” Maskery honored for decades of service to Air Force, Nation

by Staff Sgt. Mark A. Kauffman
Army & Air Force Exchange Service Public Affairs

CAMP FOSTER, Okinawa – After more than 28 years of service to our Nation, Col. Scott P. Maskery, the Army & Air Force Exchange Service’s Pacific Region commander, is preparing for his next chapter.

Maskery, who has spent nearly five years assigned to the Exchange, is retiring from the Air Force on June 15. He has fond memories of his military career, especially his time at the Exchange’s Pacific Region headquarters in Okinawa, where Maskery learned about the Exchange’s mission-essential support to Soldiers, Airmen and Guardians around the world.

“Learning about how the Exchange operates and executes its daily and long-range strategic missions has been extremely educational and beneficial to me, both professionally and personally,” Maskery said. “It is amazing to see what our Exchange leadership and frontline associates do behind the scenes to provide goods, services, and food to our customers who walk through our doors.”

Maskery says his proudest achievements as Pacific Region commander involved helping teammates shine as they support the best customers in the world.

“I am proud of how our leadership team has postured our junior associates for success,” Maskery said. “Because of their hard work, we’ve had incredible success on contributing to the overall dividend that supports worldwide Quality-of- Life and programs.”

Maskery is also pleased with the mission partnerships that were created and strengthened, including support for the 3rd Marine Expeditionary Force.

“From a drawing on the back of the napkin to executing a plan and having a fully operational Express supporting the Marine Rotational Force-Darwin in northern Australia every day of the year is an example of both initiating new support and strengthening the relationship between the 3rd MEF and AAFES Pacific Region,” he said.

As the COVID-19 pandemic brought the world to its knees, Maskery witnessed Exchange associates’ resilience and resourcefulness. The buy online pick up in store program, new contactless shopping options and transforming the School Meal Program to grab-and-go service demonstrated the organization’s ability to swiftly provide safe, sanitized, secure support during uncertain times.  

“I could go down the list of all the support we provided to the Army, Air Force, Navy, Marine Corps, the United Services Organization and all the DoDEA schools in this region,” Maskery said. “We have established an outstanding mission partnership with each of these organizations.”

During his Air Force career, Maskery served more than 20 years overseas. He says he’s fortunate the Exchange brought a taste of home to his family.

“The Exchange has always been my first choice for goods and services while serving in the military,” Maskery said. “As I transition from active duty to retirement, I know I will be an Airman for life.  In the same regard with the Exchange, I will be a customer for life as I appreciate and recognize, the good the worldwide AAFES team does for the U.S. military.”


Col. Scott Maskery, AAFES Pacific Region commander and Sgt. Maj. Arnaldo Muniz, former AAFES Pacific Region’s senior enlisted advisor, show their “Pacific Pride” after presenting an “AAFES Commander’s Coin of Excellence” to Ms. Anna Nakajima (middle) for providing outstanding service to customers at the Foster Main Store, with the former Foster Exchange Store Manager, Ms. Phonda Bishop in June 2017. (Exchange Courtesy Photo)

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